Service Name

Human Resources Systems

Service Description

​Online HR systems encompassing MyView, eRecruitment and ResourceLink

Status Level

(2) Minor Issue

Current Status

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Comment

We are aware that there is currently as issue with absence recording on My View and we are working with our system provider to resolve this issue.
 
The issue specifically relates to the View Team Calendar task. When a user clicks on the task they will see a ‘Session End’ notification and they will then be logged out of the system. We are also receiving reports that the system is unstable for some staff who have delegated responsibilities for recording/authorising sick leave or annual leave.
 

Target View

Top Ten

Planned Works/Scheduled Downtime

 

Dear colleagues
 
The My View system will be unavailable from tomorrow, Wednesday 27th and Thursday 28th February, whilst essential maintenance is carried out on the system.
 
If you are likely to need to access any of your payslips, update any of your details or book or authorise annual leave during this period please do so prior to planned work period, otherwise this will need to wait until the system can be used again.
 
If you need to log a sickness absence for someone who reports as absent on Wednesday 27th and Thursday 28th February or make any other amendments or authorisations to any existing sickness absences, again, please do this once the system is available for use.
 
Please accept our apologies for any inconvenience this downtime will cause. If we experience any unforeseen issues and the system is likely to be unavailable for a longer period, a further message will be sent out.

Downtime date

27/02/2019

Contacts

Andy James

Attachments

Created at 13/12/2013 02:33 PM by Jane Ward
Last modified at 26/02/2019 02:48 PM by Nadia Dzainuddin
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