Online learning environment for students
We are aware of issues affecting Turnitin Feedback Studio and the Turnitin/Blackboard Integration, and are working with Turnitin support to resolve the problems.
Issue: Some students report that they are unable to view their feedback in Turnitin (e.g. on-paper annotations and feedback summary), even though other students may have been able to
This is caused by a synchronisation issue between Turnitin and the studentcentral grade centre and subsequently My Grades, the method by which students access their unratified marks and feedback. This issue will only be encountered by students. When the error arises affected students will be shown an integration error page when they attempt to access their feedback.
Solution: this issue can be addressed by clicking the Sync Grades option above each Turnitin Inbox in a module. This option can be accessed by going to Course Tools, then Turnitin Assignments and the “Sync Grades” link is seen above each inbox in the module. Using the Sync Grades link forces Turnitin to re-synchronise with the grade centre and to pass through any marks and feedback which are not passing between the tools correctly.
Staff and student email systems, available via web access or desktop client (staff only)
Online finance systems, encompassing eFin and other financial services and applications
Online HR systems encompassing MyView, eRecruitment and ResourceLink
Includes Subject Guides, OneSearch, Library Catalogue, Aspire, online databases, journals and books
University wide wired, wireless and external internet service available to staff and students
WiFi Guest is currently displaying a certificat issue which may stop connection to the service. The issue has been reported to the service provider, Sky, and we are awaiting an update from them.
Sharepoint services encompassing Staffcentral, MyFiles and My Department
Online student records systems encompassing CAMS, Ceremonies, MAS, eVision, Admissions Portal and SI Live.
University wide staff telephony system
Essential systems maintenance will be undertaken on the new telephone system Voicemail service on Wednesday 2nd May between 06:00 – 08:00. Colleagues with the new black Unify phones will be affected by this work.
During this time the services will be unavailable to leave Voicemail and also recover messages, although existing and saved messages will not be affected.
Online UniCard account management system, encompassing online account, UniCard purchasing, access control and catered halls.