Online HR systems encompassing MyView, eRecruitment and ResourceLink
We are aware that there is currently as issue with absence recording on My View and we are working with our system provider to resolve this issue.
The issue specifically relates to the View Team Calendar task. When a user clicks on the task they will see a ‘Session End’ notification and they will then be logged out of the system. We are also receiving reports that the system is unstable for some staff who have delegated responsibilities for recording/authorising sick leave or annual leave.
Printing facility available in open access computer poolrooms and Libraries
The Mobile Print Service is currently experiencing reliability problems, therefore please only use the normal printing service from within university computer rooms and libraries
Online learning environment for students
We are aware of issues affecting Turnitin Feedback Studio and the Turnitin/Blackboard Integration, and are working with Turnitin support to resolve the problems.
Issue: Some students report that they are unable to view their feedback in Turnitin (e.g. on-paper annotations and feedback summary), even though other students may have been able to
This is caused by a synchronisation issue between Turnitin and the studentcentral grade centre and subsequently My Grades, the method by which students access their unratified marks and feedback. This issue will only be encountered by students. When the error arises affected students will be shown an integration error page when they attempt to access their feedback.
Solution: this issue can be addressed by clicking the Sync Grades option above each Turnitin Inbox in a module. This option can be accessed by going to Course Tools, then Turnitin Assignments and the “Sync Grades” link is seen above each inbox in the module. Using the Sync Grades link forces Turnitin to re-synchronise with the grade centre and to pass through any marks and feedback which are not passing between the tools correctly.
Staff and student email systems, available via web access or desktop client (staff only)
Online finance systems, encompassing eFin and other financial services and applications
Includes Subject Guides, OneSearch, Library Catalogue, Aspire, online databases, journals and books
University wide wired, wireless and external internet service available to staff and students
Sharepoint services encompassing Staffcentral, MyFiles and My Department
Online student records systems encompassing CAMS, Ceremonies, MAS, eVision, Admissions Portal and SI Live.
University wide staff telephony system
Online UniCard account management system, encompassing online account, UniCard purchasing, access control and catered halls.