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​Frequently Asked Questions

Q. How do I access the PC Bookings system?
A. The quickest way is to go to from a computer or mobile device.

Q. Do I have to book a PC in advance?
A. No. Logging on automatically books that PC for 2 hours, but anyone can book it for later on.

Q. Can I book a PC for the whole day in advance?
A. Yes. You can book up to 10 consecutive 2 hour sessions, up to 7 days in advance.

Q. What if I leave my computer unattended?
A. You will be automatically logged off after 15 minutes of inactivity and your booking will be cancelled. This is to promote fair use at busy times. If you are going to be longer than 15 minutes, book a PC for later and log off.

Q. If I have booked a PC for the whole day and it gets cancelled, do I lose the whole booking?
A. No. You will only lose the current slot (e.g. 10am – 12am), leaving it free to be used by anyone.

Q. Will I lose work if I haven’t saved it and I automatically get logged off?
A. Yes. Always save your work regularly.

Q. Will I have to log out and log back in at the end of each session?
A. No. Back-to-back sessions will be treated as one session.

Q. Can I book more than one PC at the same time?
A. No. Concurrent bookings are not allowed.

Q. What if I only booked one session but want to stay for longer?
A. If no one else has booked the PC after you, you can book additional sessions or extend your session.

Q. What if I am late for a booking I made?
A. You have 15 minutes from the start of a booking to log in before it is cancelled.

Q. What if I forget which PC I booked?
A. Check your uni email account for a receipt with the details or ask a member of helpdesk staff.

Q. Will I be warned before the end of my session?
A. Yes. You will receive warnings 10, 5 and 3 minutes before the end of your session.

Q. What if my PC crashes or reboots?
A. If you restart or power off your PC, your booking will remain active for 5 minutes before it is cancelled.

Q. Can I cancel or change my own booking if I made a mistake?
A. Yes. Use the booking page, locate your booking and left-click once for options.

Q. I received an email telling me my booking has been cancelled. Why?
A. It’s most likely that the PC you booked is faulty and that a member of staff has cancelled your booking so that you can book an alternative PC. Check with the helpdesk if you’re not sure.

Q. Where can I find more information about using computers at the university?
A. Students and staff can find information on all aspects of computer use at the university here:

Page owner: Leanne Bennett