Example One: Room Change:
“UniBrighton – todays EC222 Lecture will now be held in Mithras 228 at 2pm, check https://studentcentral.brighton.ac.uk for details of what to bring (KP)”
Example Two: Session Booking Reminder:
“UniBrighton – Reminder: Your appointment with Stuart Bullen (SSGT) is at 2pm tomorrow in Watts room 317 (SB)”
Example Three: Placement Visit Change:
“UniBrighton – Your placement officer will be visiting this Thursday, 4 November 2016 at 3.30pm. Please contact the office if you need to arrange (EB)”
Please refer to the policy for the use of this service. These tips are included for quick reference purposes.
1. Format of message: the message must not exceed 160 characters in order stay within the bounds of a single message. This character limit includes any stock text and identifiers.
2. Sender: all messages must identify the university. The message shall be identified as from the “UniBrighton” when received but should also be accompanied by some form of identifier, such as ‘UniBrighton’.
3. Message Author: the message author should be identified by the inclusion of initials at the end of the message. For example Jane Brown should be written as “(JB)”. This is to identify the author to staff and students with regard to additional questions.
4. Where to obtain additional information: due to the character limit, it may be necessary to refer students to additional information.
a. Where used the full web address (URL) to the necessary site in the message itself as many mobile devices will allow direct access from the Text Message link to the website. This should be written as ‘seehttps://www.brighton.ac.uk/current-students/’
b. Do not use URL shorteners (e.g. Bit.ly or Goo.gl) as these pass user data through third-party services
c. In the case where a more detailed email is sent in addition to a Text Message, use the following: ‘check university email’
5. When requesting a meeting with individual students do not include the reason for the meeting in the message as other instructors will be able to access the content. Ensure that the text message is neutral and written in professional business language. Ask the student to arrange the meeting time/location via alternative communication e.g. email, phone.
6. Avoid colloquialisms and text speak vernacular:
a. Avoid non-latin characters.
b. Numbers: Spell out up to nine, after that use numbers; Six semesters, 10 modules.
c. Dates: Use 1 January 2016 (not January 1, 2016); use 1; 2; 3 (not 1st, 2nd, 3rd).
d. Do not use Text Speak: substitution of the “4” for “For”, or emoticon characters.
e. Avoid “FYI” for “For Your Information” as it is redundant in this context.
f. Do not include personal information such as personal phone numbers.