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​UniCard Services

Replacing lost or damaged UniCards

 

 Replacement cards

 
  • Replacement of a lost or damaged card will cost £10. 
  • Please take care of your UniCard as a UniCard which is damaged, defaced, altered (including using a hole punch) or subject to misuse, may render the card unusable and you will need to purchace a new one.
  • If the UniCard is stolen and a police crime number or an incident number is given, then it will be replaced free of charge. 
  • Students can pick up replacement cards from the Academic Services offices based at Cockcroft, Falmer (Checkland Building), Grand Parade, or Eastbourne (Welkin House) (Monday – Friday), times vary, or from the libraries​ (during Helpdesk hours). If you are a member of staff, you will have to get a replacement card from a university library.
  • Once you have a new card you must set it up to both buy items on campus and and access rooms and buildings if you use these services.
 

 Cancelling lost or stolen cards

 
  • ​To ensure no one else can use your card if it is lost or stolen, you need to log onto your Online UniCard Account and click ‘ Cancel My UniCard’ and follow the instructions carefully.
  • Remember someone else could borrow books, or a laptop computer from  the library or use credit on your card, so it's important to cancel your card quickly. 
  • Once the card is cancelled any money left on the card can be added back into your account – unlike cash it’s not gone for good.
 

FAQs

 

What happens if someone is caught using my UniCard?

 
Anyone caught using a UniCard who is not the owner of the card may be subject to university disciplinary action or formal criminal liability. The card will immediately be confiscated by a member of staff and where possible returned to the rightful owner. Do not allow anyone else to use your UniCard. 
   

What happens if someone hands in my UniCard?

 
The UniCard Service Centre receives the majority of all returned UniCards (including associated wallets or purses) which are stored in a secure location and every effort is made to contact the owner by phone and email to arrange collection. Wallets and purses must be collected in person and formal identification will be required.
 

What happens to uncollected UniCards, wallets and purses?

 
If UniCards are not collected within six months they will be destroyed. The issue of uncollected wallets and purses will be referred to the University of Brighton’s Audit Office for guidance.
Page owner: Graham Davis